What are Obor Desk and Spocket?
Obor Desk and Spocket are both in the dropshipping space, though they have a foundational difference. Obor Desk is a dropshipping platform, meaning it can be used to find products, manage inventory, invoice, and more. Spocket is a dropshipping app. Its focus is mainly on sourcing products and shipping.
Products and Shipping
Finding the right product and shipping it quickly will ensure that you make sales and earn happy return customers. These are two key aspects of a successful dropshipping business.
With Obor Desk, you can search through thousands of products to find the best items. You also have access to your own account manager who is personally invested in your success. They can help you find and source winning products, as well. Plus, if you’d rather just focus on marketing, Obor Desk provides an optional purchasing team who will do all the buying and procuring on your behalf. Once you’ve chosen a product, Obor Desk provides fast worldwide shipping thanks to its extensive network of business partners.
Spocket’s most notable feature is that it allows you to search for products from thousands of dropshipping suppliers around the world. In doing so, you can also filter products by the supplier’s location, so if you want to sell products from the US or EU rather than Asia, you can. This is also what makes Spocket’s shipping so fast – you can ship products to your target market from their own country. For example, if your target audience is in England, you can choose products that are manufactured nearby to ensure short shipping times.
Integrations and Customer Service
Integrations are incredibly important when deciding whether a dropshipping platform or app will work for you. They determine which websites you can do business on. That’s why Obor Desk integrates with the top eCommerce platforms, including Shopify, BigCommerce, WooCommerce, Amazon, Magento, and eBay.
Spocket integrates with:
- Shopify
- BigCommerce
- WooCommerce
- Wix
- Felex
- Squarespace
- Ecwld
- Alibaba
- Allscraper
- KMO Shops
Spocket’s customer service can be reached via email and live chat. It also has a self-service help center. It’s worth noting that some reviews say that users who have Spocket’s free basic plan had issues getting support, so you may need to pay for an upgraded plan to get the support your business needs.
Obor Desk’s support team is available through live chat, phone, or email. Your main point of contact is your account manager, who’s invested in helping you scale your business. You also get access to a purchasing team and quality control team, if you need extra assistance. Obor Desk has support members who speak six different languages, so there’s no need to worry about communication barriers.
Notable Features
Let’s break down the notable features from each platform:
Spocket:
- 80% of suppliers are based in the US and Europe
- Sample products
- Connects with major eCommerce platforms
- Branded invoicing
- Pre-negotiated discounts
- Order tracking
- Automated fulfillment and shipping
Obor Desk:
- Worldwide suppliers
- Account manager for 1:1 support
- Buying and procurement team
- Quality assurance
- Scalable services and payment process
- Branded packaging, shipping documents, and flyers
- No minimum orders
- Performance statistics and analytics
- Bundle multiple items
Obor Desk vs Spocket: The Verdict
Spocket and Obor Desk share several benefits – from a wide variety of products to quick shipping and branded invoices. Spocket could be right for you if you want to do most of the work yourself – Spocket gives you the freedom and responsibility to drive your own business. However, if you prefer a white glove experience, Obor Desk is for you. With 1:1 support, scalable invoicing and payments, quality assurance, and performance analytics built into the platform, it’s a one-stop shop for your dropshipping business.
